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# 宠物用品跨境电商独立站 服务条款与隐私政策（双语模板）

> 适用平台：Shopify 独立站 ｜ 中英双语对照 ｜ 建议委托律师审核后正式发布

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一、服务条款 / Terms of Service

1. 服务概述 / Overview

• 本条款约束用户通过本 Shopify 独立站购买宠物用品的行为。
• These Terms govern your purchases of pet supplies through this Shopify store.

2. 账户与下单 / Accounts & Orders

• 用户需提供真实准确的下单信息（姓名、收货地址、邮箱）。
• You must provide accurate information (name, shipping address, email) when placing orders.
• 商家保留在库存不足、价格错误或疑似欺诈时取消订单的权利。
• We reserve the right to cancel orders due to stock issues, pricing errors, or suspected fraud.

3. 价格与支付 / Pricing & Payment

• 商品价格以结算页显示为准，可能因汇率、促销活动变动；税费（如进口关税）按目的地国家规定由买家承担。
• Prices shown at checkout apply; they may vary due to exchange rates or promotions. Import duties/taxes (if any) are the buyer's responsibility per destination country rules.

4. 配送 / Shipping

• 跨境运输时效因目的地而异，通常需数个工作日至数周，具体以下单页估算为准。
• Cross-border delivery times vary by destination, typically ranging from several business days to weeks, subject to the estimate shown at checkout.

5. 退换货 / Returns & Refunds

• 建议政策：未拆封商品在收货后一定期限内（如 14–30 天）可申请退换；食品、贴身护理类商品为卫生原因一般不支持退货（以店铺实际政策为准）。
• Suggested policy: unopened items may be returned within a set window (e.g., 14–30 days) of receipt; food and personal-care pet products are generally non-returnable for hygiene reasons (subject to your actual policy).

6. 产品安全免责 / Product Safety Disclaimer

• 宠物用品使用请在主人监督下进行；商家对因不当使用造成的宠物伤害不承担责任。
• Use pet products under owner supervision; we are not liable for harm caused by misuse.

7. 知识产权 / Intellectual Property

• 网站 content、图片、商标归本店所有，未经授权不得使用。
• All site content, images